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Installation Manager/Events – Culver City/LA

Posted on: January 1st, 2019 | Operations | Los Angeles, CA.

Founded in 1971, our client has grown from a one-man operation to a company with nationwide offices employing over 200 team members, becoming one of the Nation’s leading manufacturers of corporate and special event promotional materials. By utilizing state-of- the-art printing technologies, we consistently provide exceptional quality while our knowledgeable staff is focused on excellence in customer service. Year after year, we have been a leading provider of signage and pageantry to some of the biggest names in the sporting world from the NHL, NBA, NFL, MLB, MLS and many other notable institutions. We pride ourselves in being innovative and consultative while our G7 Master Print status helps to insure our clientele receives the highest level of color accuracy and print quality available.

  1. The Installation Manager is responsible for the overall management of a highly skilled service/technical team responsible for all field installation and technical services and support for the company’s products. This position has primarily responsibility for enhancing the quality of installation services that are being provided to customers as well as supporting the overall customer experience. An installation manager has the following key responsibilities, duties and jobs:
    Key Responsibilities:
    Ensure that all the day to day services have been controlled and that all the clients’ needs have been fulfilled successfully
    Responsible for the training of the new employees and to schedule safety training sessions accordingly
    Consult with employees regarding projects and opportunities
    Consult with clients regarding project needs and options
    Develop supporting processes for down periods so that installers can support the overall facility operations
    Dispatch and oversight of installation crews
    Assist in the scheduling and maintenance management of vehicles
    Manage the ordering and scheduling of outside labor and equipment
    Perform Site Surveys
    Fully understand all technical aspects of installations.
    Excellent people management and leadership skills
    Consultative communication style
    Clean driving record
    Advanced Organizational Skills
    Ability to work in a fast-paced environment
    Handy with construction hand tools
    Proven problem-solving ability
    Strong multitasking capabilities
    Good written and oral communication skills
    Customer problem resolution skills
    Limited travel
    Previous work experience in field services
    Strong construction/mechanical acumen
    Bilingual Spanish/English a plus
    Contractor’s License a plus

Compensation Information
$80K – 100K +/year DOE

Work location: Los Angeles, CA.

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